PAYMENT DETAILS
Payment Process Soundhaven
Recognising the significance of cash flow for you and your organisation, we aim to streamline the purchasing process for your convenience.
Upon request, Soundhaven will provide the Customer with a detailed quote outlining the specifications, proposed delivery date, the price of the ordered goods, delivery to your location and installation, if requested. Note: Delivery, assembly and rubbish removal are not included in the prices advertised. All prices are quoted excluding GST.
To proceed with the order, a 40% deposit is required before acceptance. The remaining 60% balance must be settled before the goods are dispatched from our warehouse to your premises.
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Soundhaven reserves the right to impose additional charges for any extra costs incurred due to delivery delays, complicated access to premises, misrepresentations regarding access, or failure to provide accurate details about the nature of the premises and access. Furthermore, Soundhaven retains the discretion to cancel any order.
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.If a refund is desired, please contact us at sales@soundhaven.com.au within 24 hours of placing the order. Refunds typically take 3-5 business days to reflect in your account. We accept payments via direct debit or credit card (fees apply).
A refund takes 3-5 business days to return to your account.
We accept the following payment options, either credit card or direct debit.
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